"Like carpenters’ tools, you have to learn when it’s appropriate to use each one. Everybody has these tools to some degree but none of them are taught in any curriculum. Observation is key. If you don’t interact with the digital world and you don’t observe what’s going on, then you have no data to work with. Abstracting involves sifting out what’s important and what isn’t. Imaging is remembering what you’ve abstracted out. Kinesthetic thinking involves feeling what a system is like and putting it muscularly into your body. People talk about finding problems by how you ‘feel.’ While sitting in a meeting, something might not feel right and you get a knot in your stomach – that is your body telling you that something doesn’t fit together. People who are creative tend to feel that explicitly. Learn to pay more attention to how your body feels about a problem."